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    Privacy Policy

    19-03-2025

    Welcome to Ratnadham! We are committed to protecting your privacy and ensuring the security of your personal information.

    This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (www.ratnadham.com) or make a purchase.

    Our commitment to your privacy is fundamental to our business, and we comply with the data protection laws applicable in India, including the Information Technology Act and its relevant rules.

    By using our website or services or purchasing our products, you agree to the terms outlined in this Privacy Policy. Please read this policy carefully to understand how we handle your data.

    1. Information We Collect

    We may collect the following types of information:

    Personal Information: Name, email address, phone number, shipping address, and payment details.

    Order Information: Products purchased, order history, and preferences.

    Technical Information: IP address, browser type, device information, and browsing behaviour.

    Cookies: We use cookies to enhance your browsing experience and analyze website traffic.

    2. How We Use Your Information

    We use your information for the following purposes:

    To process and fulfil your orders.

    To communicate with you about your orders, inquiries, or promotions.

    To improve our website, products, and services.

    To send you marketing communications (with your consent).

    To comply with legal obligations and prevent fraud.

    3. Sharing Your Information

    We do not sell or rent your personal information to third parties. However, we may share your data with:

    Service Providers: Payment processors, shipping companies, and IT support.

    Legal Authorities: When required by law or to protect our rights and safety.

    Business Transfers: In the event of a merger, acquisition, or sale of assets.

    4. Data Security

    We implement industry-standard security measures to protect your data, including:

    Encryption: Secure Socket Layer (SSL) technology for data transmission.

    Access Control: Limited access to personal information for authorized personnel only.

    Regular Audits: Periodic reviews of our security practices.

    5. Your Rights

    You have the following rights regarding your data:

    Access: Request a copy of the personal information we hold about you.

    Correction: Update or correct inaccurate information.

    Deletion: Request deletion of your data, subject to legal obligations.

    Opt-Out: Unsubscribe from marketing communications at any time.

    6. Cookies and Tracking

    We use cookies to:

    Enhance your browsing experience.

    Analyze website traffic and user behaviour.

    You can disable cookies in your browser settings, but this may affect website functionality.

    7. Third-Party Links

    Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.

    8. Children’s Privacy

    Our website is not intended for individuals under 18 years of age. We do not knowingly collect data from children.

    9. Changes to This Policy

    We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

    10. Contact Us

    For questions or concerns about this Privacy Policy, please contact us at:

    Email: astroarindam@gmail.com

    Phone: +91-7002787572

    Address: Station Road, Tarapur, Silchar, Cachar, Assam - 788003